PALO ALTO, CALIFORNIA – May 28, 2025 – Auctor, a generative AI company powering AI-native enterprise software implementations, today announced a strategic partnership with ServiceRocket, Atlassian’s longest serving and 2025 Partner of the Year for Co-Selling Excellence.

This collaboration aims to revolutionize enterprise service delivery by seamlessly integrating Auctor’s cutting-edge agentic AI capabilities with ServiceRocket's deep expertise in Atlassian solutions, operational transformation, and a culture built on reliability and shared knowledge.

ServiceRocket is renowned for empowering thousands of enterprises to maximize their Atlassian investment, not only through robust tooling but by building Centers of Excellence, optimizing operating models, and fostering long-term customer success.

This new partnership further enhances their commitment to delivering unparalleled, AI-accelerated customer outcomes, aligning with Atlassian’s vision for a collaborative System of Work.

"We are incredibly excited to partner with ServiceRocket, a company that embodies innovation through their commitment to customers and the broader Atlassian ecosystem," said Xinan Rahman, Co-Founder of Auctor.

"By embedding agentic AI directly into ServiceRocket’s end-to-end service delivery workflows, we expect to empower ServiceRocket's customers to overcome complexity in implementations, fostering a more aligned, productive way of working that complements Atlassian's vision"

Enterprise software implementations are often hindered by shifting requirements, loss of critical context, and documentation bottlenecks. Auctor’s AI agents are designed to enhance the delivery of powerful Systems of Work such as Atlassian by capturing context as it's shared and instantly generating aligned deliverables. This provides teams with significant leverage across every phase of delivery—from initial discovery to final deployment—accelerating projects and reducing cycle times. 

"We aim to be the most reliable, helping our customers make AI part of every team’s daily work," said Rob Castaneda, CEO of ServiceRocket.

"Partnering with Auctor is a game-changer, with the potential to significantly streamline complex projects. We're proud to push the boundaries of what's possible in service delivery and directly enhance how our customers engage with the Atlassian System of Work."

This strategic partnership represents a significant step forward in bringing next-generation, AI-native solutions to the forefront of enterprise service delivery, promising enhanced efficiency, superior results, and a truly collaborative human-AI work experience.

If you’re interested in partnering with Auctor, please reach out.

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About Auctor:

Auctor is ushering in a new era of agentic professional services with purpose-built AI agents that streamline complex enterprise software implementations. Auctor's mission is to empower professional services and system integration organizations with intelligent automation that enhances efficiency, reduces complexity, and drives superior operational outcomes.

About ServiceRocket:

ServiceRocket is a global leader in tech-enabled services and a trusted Atlassian implementation partner, committed to being the "Most Reliable" partner in accelerating growth for thousands of enterprises. Guided by values like Delight the Customer and Share the Knowledge, ServiceRocket empowers organizations to unlock the full potential of their Atlassian investment through expert consulting, operational transformation, and a unique culture that puts people, outcomes, and continuous learning at its core.